IT-outsourcing in Moscow

Our IT-support team speaks English, meaning we can:

- Collaborate with English-speaking IT-team outside of Russia or IT-support of specific services and products located outside of Russia

- Support and communicate with foreign employees in your office


Select your country code and enter the number
Our overseas customers we serve
We have over 8 years of experience working with foreign companies in Russia
How we work
Independent support

1. Explore the risks and limitations of your IT-infrastructure

2. Prepare the plan for the improvements needed to reduce the risks and limitations

3. Arrange service plan according to your demands

4. Select the team of specialists who will be working with you on a permanent basis

5. Meet periodically to discuss improvements and changes needed in services and IT-infrastructure

6. Organize scheduled procedures to minimize risks of IT-services failures and interruptions in work of employees.

Collaborative work with your global IT-team
1. Agree upon collaboration workflow plan between your global IT-team and our support team.

2. Define areas of our services and responsibilities, specifics of work and services

3. Organize the communication between global IT-team and local IT-teams for the country specific services (1C, CRM, ERP other).

4. Study global IT service standards and manuals, expand for the localization if needed.

5. Select the team of specialists who will be working with you on a permanent basis and communicate with colleagues form your global IT-team.

6. Regularly communicate with you and global IT-team to comply new tasks and report the progress with current ones.

Leave us the request to discuss it with you and come up with the right service plan
We will contact you within 15 min
Select your country code and enter the number
CONTACTS
+7 (495) 540-47-67
sale@ilkit.ru
Moscow, Letnikovskaya st.11/10 b.4
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